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Fully Managed CRM


I've been reading CRM RFP responses for much of the week and I've seen a number of references to fully managed systems™. This caught my attention at first because it seemed to support the suggestion in my last post that outsourced of...
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What is a 360?


  I was talking with a manager the other day about their employee performance review processes. This company had been doing them for some time and wanted to take their reviews to the next level....
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Aurora: What Is Internet’s Atomic Level?


For most casual web users today, the smallest thing on the Internet is a web page. This is the element that a user can recall via a URL, store in a bookmark or forward to another user. Sure, there’s sub-elements of a page such as the text or an...
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Cloud Computing Enhances Enterprise Development


Dustin Amrheim of IBM recently posted on Five Ways Cloud Computing Strengthens IT: Enhancing Development and Test with Cloud Computing in the Cloud Computing Journal. Dustin is a technical evangelist for IBM emerging technologies in the WebSphere...
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Microsoft and Concentrix


British customer relationship management specialist and IT vendor Concentrix is now providing Microsoft Dynamics CRM 4.0 as a hosted offering. Concentrix has been implementing Microsoft Dynamics CRM as an on-premise product within businesses for...
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Yahoo’s BOSS Search Mashups


Last month Yahoo! announced BOSS, its Build Your Own Search Service, which "allows developers and companies to create and launch web-scale search products by utilizing the same infrastructure and technology that powers Yahoo! Search." The REST API...
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